hostrois Internet Services are briefly referred to as “hostrois” and “Our Company”. Customer and User definitions represent people or organizations that purchase products/services through the hostrois and hostrois.com website. All customers who create an account, shop and provide benefits by accessing the users via the hostrois.com website ("Website") or mobile applications are deemed to have read, understood and accepted the conditions consisting of the main article and sub-items below. It is not possible to create a user account and purchase products/services without accepting all the terms and conditions stated below. All users who create an account and purchase products/services can proceed by accepting this agreement.
This contract; It is submitted to the approval of the customer during membership and product / service purchase, and it is not allowed to proceed without acceptance. It is also constantly posted at the bottom of the site. It is the customer's responsibility to review and read.
This contract imposes the rights and obligations of the parties on the site that is the subject of the contract, and when the parties accept this contract, they accept and declare that they will fulfill the aforementioned rights and obligations completely, accurately, on time, and within the terms requested in this contract.
RESPONSIBILITIES
1.1 The web software for sale on our site and all pages linked to it are the property of hostrois and are operated by it. hostrois always reserves the right to make changes on prices, offered products and services and contracts.
1.2 hostrois accepts and undertakes that the member will benefit from the products subject to the contract, except for technical failures.
1.3 The Customer agrees and undertakes not to reverse engineer the use of hostrois products or engage in any other activities to find or obtain their source code. Otherwise, he/she accepts and declares that in case of detection of this activity, all products purchased at that time and the customer account will be canceled without question and no refund will be made in any way.
1.4 It is forbidden to place fake orders for trial purposes through the site. If it is detected, their accounts will be canceled and an account cannot be created again with the current account information.
1.5 The Customer agrees and declares that he will pay the fee to be determined by hostrois for modules, requests and arrangements in addition to the web software to be purchased. The customer cannot claim rights regarding the additional modules, requests and arrangements that he will make later in the software. The customer not only obtains the license to use the software, but also purchases the right to use only the additional modules and requests he has made later. Thus, the customer does not have the right to demand that a similar module, arrangement and request not be added to another customer or site or used in general sales. (If there is no additional contract or agreement.)
1.6 If such campaigns are organized on the internet or other platforms, among the customer responsibilities, the account will be deleted from our servers without question and all services will be closed without refund. Our company will not accept any responsibility.
INTELLECTUAL PROPERTY RIGHTS
2.1 All registered or unregistered intellectual property rights of the title, business name, trademark, patent, logo, design and products on this Site belong to the site operator and owner company or the specified person and are under the protection of national and international law. Visiting this Site or using the services on this Site does not grant any right to such intellectual property rights.
2.2 All products on the Site may not be reproduced, published, copied or transferred in any way. The whole or part of the Site cannot be used on another website without permission.
2.3 The visual design and source codes of all products whose details are given on the site have been registered by the Ministry of Culture and Tourism, General Directorate of Copyrights, and all rights are reserved. It is only sold through our website, the websites of our dealers and our authorized business partners.
INFORMATION PRIVACY
3.1 hostrois will not disclose personal information transmitted by users through the site to third parties. This personal information; It contains all kinds of other information to identify the User such as person name-surname, address, telephone number, mobile phone, e-mail address, and will be referred to as 'Confidential Information' for short.
3.2 Confidential Information can only be disclosed if this information is duly requested by official authorities and when disclosure to official authorities is obligatory in accordance with the provisions of the applicable mandatory legislation.
REGISTRATION AND SECURITY
4.1 The customer must provide accurate, complete and up-to-date registration information. Otherwise, this agreement will be deemed to have been violated and the customer account will be terminated without informing the user.
4.2 The customer is responsible for password and account security on the site and third party sites. Otherwise, hostrois cannot be held responsible for data loss and security breaches or damage to hardware and devices.
CONTENT HOSTING (WEB HOSTING / SERVER / VIRTUAL SERVER SERVICES)
5.1 Content hosting, also known as web hosting/web server service; basically, it consists of hosting the CUSTOMER's websites and/or database on hostrois servers and publishing them over the internet network.
5.2 By using this Service, the CUSTOMER is deemed to have accepted to comply with the terms and conditions set forth herein. Depending on the terms and conditions of this Agreement, during the service period of hostrois, it will provide service with maximum continuity and functionality by using all reasonable resources.
5.3 CUSTOMER acknowledges that the services may not be accessible or run in some cases, including but not limited to:
- Force majeure (natural disasters such as earthquakes, fires, floods and other human disasters),
- Hardware malfunctions,
- Periodic Maintenance procedures or repairs undertaken by the data center from time to time,
- Reasons beyond hostrois's control or unforeseen by hostrois, including but not limited to interruptions or malfunctions in telecommunication or digital transmission lines, malicious network attacks, network congestion or other malfunctions.
5.4 CUSTOMER acknowledges that hostrois does not have one hundred percent control over the continuity or uninterruptedness of the web hosting/server service it provides, and these are not guaranteed.
5.5 hostrois will make every effort to ensure the continuity of the Services provided to the CUSTOMER.
5.6 CUSTOMER, by purchasing the services subject to this Agreement or creating a customer account; He accepts that he is fully responsible for the content of his own or customers' web pages, ftp and other Internet services, not to act contrary to Turkish laws, decrees, statutes and regulations, general morality and morality in e-mail communication, web broadcasts and all kinds of transactions related to this subscription, and commits.
5.7 The CUSTOMER agrees and undertakes that he/she will not make webcasts or engage in any activity on the prohibited materials listed below. Otherwise, the service received will be canceled without question and no refund etc. will be given. agree that it will not.
5.8 hostrois cannot be held responsible for any material or moral damages that may arise from misuse of customer data, data content, all data used by e-mail within the service it provides. The responsibility for backing up and storing this data belongs entirely to the customer. hostrois is not responsible for any errors, damages and losses that may occur due to interruptions or data loss that may occur in hostrois services. Backing up data is the sole responsibility of the customer.
prohibited materials;
- Topsites
- IRC scripts, bots
- Proxy scripts/anonymizers
- Pirated software/warez
- Image Hosting Scripts (like Photobucket or Tinypic)
- AutoSurf/PTC/PTS/PPC sites
- IP Scanners
- Bruteforce Programs/Scripts/Applications
- Mail Bombers/Spam Scripts
- Banner-Name services (commercial banner name cycle)
- Dump file/Mirror scripts (like rapidshare)
- Commercial Audio Broadcast (more than one or two broadcasts)
- Escrow account/Bank Bonds
- Investment sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Policy Chain)
- Unlimited services cannot be distributed to third parties free of charge or for a fee.
- The sale of substances whose sale is subject to a permit without prior proof of the existence of the required permit(s).
- Programs of banks that determine the market
- Lottery/gambling sites
- MUDs/RPGs/PBBGs
- Sites/archives/programs focused on hacking
- Sites promoting illegal activities
- Forums or websites that distribute or link to warez/piracy/illegal content
- Fraud Sites (including those listed at aa419.org and escrow-fraud.com)
- Mailer Pro
- All types of broadcasts of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
- Publishing non-copyrighted content
- IRCD (irc servers)
- IRC scripts/bots
- Pirated Software/Warez
- IP Scanners
- Bruteforce Programs/Scripts/Applications
- Mail Bombers/spam scripts
- Escrow account
- Investment sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Policy Chain)
- The sale of substances whose sale is subject to a permit without prior proof of the existence of the required permit(s).
- Lottery/gambling sites
- Sites/archives/programs focused on hacking
- Sites promoting illegal activities
- Forums or websites that distribute or link to warez/piracy/illegal content
- Fraud Sites (including those listed at aa419.org and escrow-fraud.com)
- Mailer Pro
- All types of broadcasts of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
- Publishing non-copyrighted content
5.9 Although not specified in the above articles, it is strictly forbidden to carry out any activity that is against the laws in force and constitutes a crime. Otherwise, the CUSTOMER will cancel the service without question and no refund etc. agree that it will not.
5.10 In the event that hostrois services are used and/or mediated to carry out acts contrary to public morals and customs, your service may be restricted or terminated due to your conduct and publications contrary to general morals and traditions. The customer is aware of this.
5.11 It is the CUSTOMER's responsibility to ensure that the scripts/programs installed in the Customer Account are secure and that the access permissions to the directories are set accordingly.
5.12 hostrois services, including all associated equipment, networks and network devices, are for authorized Customer use only. hostrois systems may be monitored for all lawful purposes, including ensuring that use is authorized, administering the system, facilitating protection against unauthorized access, and verifying security procedures, survivability, and operational security. During monitoring, information can be viewed, recorded, copied and used for permitted purposes. Use of the hostrois system(s) constitutes consent to monitoring for these purposes.
5.13 Any account that connects to a third party's network or system without their permission may be suspended. For access to networks and systems that are not under the direct control of the customer, it is obligatory to obtain written consent from the said third party. hostrois, if it wishes, may request documents to prove that the access to the third party's network or system is within the permission and may require the submission of such documents.
5.14 hostrois does its best to protect and back up all of the CUSTOMER's data on a regular basis, however, it does not accept any responsibility for any errors that may arise in the data it contains. Data backup is the responsibility of the CUSTOMER. The CUSTOMER always assumes the risk of loss and damage to the Website and the files belonging to the entire Website content. The CUSTOMER is completely obliged to protect the confidentiality of the customer's password and account information.
5.15 The CUSTOMER acknowledges that he is responsible for all actions, omissions and expenditures made under his account using his account or password or related to the site or viewed, linked, stored or published on the server of any website content.
5.16 CUSTOMER IS OBLIGED TO TAKE THE FOLLOWING MEASURES;
To obtain, request, store and maintain independent archive and backup copies of websites and databases. Web hosting systems may lose their functionality, be damaged or record data in some undesired or unforeseen situations. Although hostrois has taken strong and deep-rooted measures in backup, the Customer is responsible for taking, storing and protecting backups of all website files and databases. Otherwise, hostrois is not responsible for any loss or damage. The customer accepts, undertakes and declares this.
To ensure the security, confidentiality and integrity of websites and to ensure the confidentiality of account information.
To prevent any loss or damage of websites.
5.17 CUSTOMER undertakes to pay usage fees and related taxes related to web hosting services. Fees are collected in advance with the first order and are requested again at the end of the period unless otherwise stated.
5.18 In case the Customer has excessive use of resources such as line usage, processor usage, disk usage or disk read-write usage, hostrois has the right to restrict or completely cancel the service without any notice and the CUSTOMER cannot claim any money, refund or any rights. accepts.
OTHER TERMS AND CONDITIONS
6.1 The CUSTOMER agrees that hostrois and its other customers will not engage in any behavior that will harm the commercial reputation, reputation and prestige of all hostrois products, in case of detection of such situations, the customer's account and all connected products and services will be canceled without question/question, no refund will be given. It accepts, undertakes and declares that no payment will be made and that it will indemnify and provide compensation for all damages and losses incurred by hostrois and its customers due to this situation.
6.2 The CUSTOMER agrees, undertakes and declares that he will indemnify all the damages and losses incurred by hostrois against any claims arising from the use of hostrois's services.
6.3 Regardless of who requests, hostrois's refusal to provide service, negative (mobbing) behaviors exhibited by the customer, and behaviors that will adversely affect the working performance of hostrois officials and personnel, by refunding the amounts corresponding to the remaining use of the Customer's products/services. reserves the right to cancel the customer account with all its products/services. CUSTOMER accepts and declares this.
6.4 In case the CUSTOMER chooses to pay by bank transfer, hostrois activates the service and informs the CUSTOMER as a result of the transfer from the account opened on behalf of the person or institution specified in the CUSTOMER information to the hostrois bank account specified during the order. All costs of payments belong to the CUSTOMER.
6.5 All periodic products and services are suspended if payment is not made by the end of the service at the latest. Products and services that are not paid within three (3) days following the pause period will be permanently deleted from the system and no responsibility will be accepted. CUSTOMER accepts and declares this.
TECHNICAL SUPPORT
7.1 hostrois accepts and declares that it will provide "free support" for errors and problems arising from the product / service for a period of 6 months from the date of purchase of the product / service by the Customer. Problems caused by subsequent interventions by the Customer on the relevant product/service are out of this scope. In such cases, as a solution, the standard version of the relevant product given by hostrois is re-supplied and installed in the system. The customer is aware of this and accepts and declares.
7.2 In the field of "Web Software" service, the customer is obliged to provide and maintain all necessary hardware for the smooth operation of the product/service purchased from hostrois. This equipment is basically declared to the Customer before and at the time of purchase. Some products/services may require additional hardware and software features above the basic level. The customer accepts and declares that in such cases, the additional features declared by hostrois will also be provided.
7.2 The Customer accepts and declares that he/she will receive support service against a fee for all matters "outside the standard operation" of all products and services purchased, and that hostrois cannot provide support service in such cases, even if it is against a fee, in such cases, depending on the workload. it does.
7.3 The Customer accepts and declares that he/she will submit all support requests through the "technical support system" on the hostrois website, and that he/she will not receive any support service other than this.
7.4 All support requests created by the customer will be answered by hostrois within 24 hours depending on the workload.
FORCE MAJEURE
8.1 not under the control of the parties; Natural disasters, fire, explosions, civil wars, wars, uprisings, public movements, declaration of mobilization, strikes, lockouts and epidemics, infrastructure and internet failures, power outages (collectively referred to as "Force Majeure" below) arising from the contract. If the obligations become unfulfillable by the parties, the parties are not responsible for this.In this period, the rights and obligations of the Parties arising from this Agreement are suspended.
COMPLETENESS AND APPLICABILITY OF THE AGREEMENT
9.1 If one of the terms of this contract becomes partially or completely invalid, the rest of the contract remains valid.
CHANGES TO THE AGREEMENT
10.1 hostrois may, at any time, change the products and services offered on the site, partially or completely, the terms of this contract. Changes will be effective from the date of publication on the site. It is the user's responsibility to follow and control the changes. The user is deemed to have accepted these changes by continuing to benefit from the services offered.
NOTICE
11.1 All notifications to be sent to the parties related to this Agreement will be made via hostrois's known e-mail address and the e-mail address specified by the user in the membership form. The user accepts that the address he/she has specified while becoming a member is a valid notification address, that he/she will notify the other party in writing within 5 days in case of change, otherwise the notifications to this address will be deemed valid.
EVIDENCE AGREEMENT
12.1 In all kinds of disputes that may arise between the parties for the transactions related to this contract, the books, records and documents of the Parties, computer records and fax records will be accepted as evidence in accordance with the Law of Civil Procedure No. 6100, and the user agrees that he will not object to these records.
CANCELLATION/REFUND/RIGHT OF WITHDRAWAL
13.1 Right of Cancellation/Return and Withdrawal on Software Products;
In the clause (ğ) of Article 15 of the Consumer Rights Law, Regulation on Distance Contracts (See: http://www.resmigazete.gov.tr/eskiler/2014/11/20141127-6.htm) "Services performed instantly in electronic environment or contracts for intangibles delivered immediately to the consumer." As stated, the Customer cannot use the right of cancellation/refund or withdrawal after purchasing the software product in question. In order to be able to cancel/return and withdraw, it is essential that there is a grievance that cannot be resolved on the software. The situation that any feature/feature not in the software or the arrangements that require expertise on the product cannot be made by non-experts, cannot be shown as a problem or defect. Before the customer makes a purchase, is obliged to examine thoroughly whether the software is suitable for him or not and to request information if necessary. The customer accepts and undertakes this.
13.2 Changing Licenses for Software Products;
Software products are licensed to the domain name (domain address) declared by the customer at the time of purchase. After licensing, under no circumstances can the domain name (domain address) be changed again. The customer accepts and undertakes this in advance.
13.3 License Assignment/Transfer for Software Products;
The customer cannot transfer/transfer or sell his software license to another person under any circumstances. The customer accepts and undertakes this in advance.
13.4 Rented Software Products;
No license information change, license transfer/transfer can be made for software products that are rented monthly or periodically for more than one month. The customer accepts and undertakes this.
13.5 The customer does not have the right to withdraw, cancel, change or request a refund, provided that there is no problem or grievance caused by our company regarding the products/services listed below.
- All kinds of server (physical server, virtual server, hosting) services.
- Domain name registration services.
- SEO & SEM & Site Optimization Services,
- Advertising management, social media management, e-commerce management and all other digital marketing services.
- Web Software and Wordpress Themes,
- Other local and international product/service licenses.
13.6 Our company has made an agreement with PAYTR.COM so that you can make payments with credit card, debit card and other cards on our system, and your card information is not recorded in our system in any way in the payments you have made with credit/debit cards and other payment cards. Every purchase is made with the assurance of 3D SECURE. (3D SECURE is to complete your shopping with the password sent by your bank to the phone number where your card is registered and that only you can know. Thus, no payment can be made against your will.) For this reason, no refunds are made after the payment.
RESOLUTION OF DISPUTES
14.1 Isparta Courthouse Courts and Enforcement Offices are authorized to resolve any disputes arising from the implementation or interpretation of this Agreement.
Turkey (Türkçe)
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